Privacy Policy
Revision Date: February 24, 2024
This Privacy Policy describes how EcoClean Panels LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website and services (the "Services").
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What information do we collect?
We collect the following information about you:
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Personal information: This includes your name, phone number, email address, and location.
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Solar panel information: This includes details about your solar panels, such as the brand, model, and number of panels.
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Billing information: We do not directly collect your billing information. However, we may use a third-party payment processor to process your payments, and the processor will collect your billing information directly from you.
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Usage data: We may collect information about how you use our Services, such as the pages you visit and the time you spend on each page.
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Device information: We may collect information about the device you use to access our Services, such as the type of device, operating system, and browser.
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How do we collect information?
We collect information in the following ways:
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Directly from you: You provide us with some information directly, such as when you fill out a contact form, request a service, or make a payment.
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Automatically: We collect some information automatically through cookies and other tracking technologies.
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From third parties: We may receive information about you from third parties, such as our payment processor.
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How do we use your information?
We use your information for the following purposes:
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To provide you with the Services you request.
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To communicate with you about your account and the Services.
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To send you marketing and promotional materials (if you opt in).
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To improve our Services.
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To comply with legal and regulatory requirements.
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How do we share your information?
We may share your information with the following third parties:
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Service providers: We may share your information with service providers who help us provide the Services, such as our payment processor.
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Legal and regulatory authorities: We may share your information with legal and regulatory authorities if required by law.
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How do we protect your information?
We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security system is perfect, and we cannot guarantee the security of your information.
Your choices
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Cookies: You can control cookies by adjusting your browser settings. Disabling cookies may limit your ability to use certain features of our Services.
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Marketing and promotional materials: You can opt out of receiving marketing and promotional materials from us by clicking the unsubscribe link in any email we send you or by contacting us at contact@ecocleanpanels.com.
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Access and deletion: You have the right to access and delete your personal information. You can request access or deletion by contacting us at contact@ecocleanpanels.com.
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SMS Communications
If you opt-in to receive SMS communications from us, we will send you text messages about your appointments, promotions, and other relevant information. You can opt-out of receiving SMS communications at any time by replying STOP to any SMS message you receive from us.
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Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy regularly.
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Contact Us
If you have any questions about this Privacy Policy, please contact us at:
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Email: contact@ecocleanpanels.com